Course Benefits
Take Aways Print E-mail
The workbook includes all the slides from the course and your lab exercises. Great for taking notes and for reviewing the course content.
Resource DVD
Includes everything required to complete your labs as well as many extra tools. A built-in DVD catalog utility helps you find what you're looking for or discover new tools.
Completion Certificate
A course completion certificate is given to each student upon finishing a course.
Designed to Engage Print E-mail
Quizzes and Exams
Select courses feature online quizzes to help reinforce important concepts. Incentives and achievement levels are given for high scores on Exams.
Whiteboarding is used as a narrative training method which helps learners stay engaged.
Student Participation
Student participation is encouraged through review questions. For online delivery, audio interaction encouraged.
Cognitive Load Management
Courses are formulated using teaching methods that ensure learners are absorbing what is being taught.
Quality Assurance Print E-mail
Virtual Machines
Virtual Machines are used to ensure that labs run flawlessly.
Exercise Labs
Step-by-step exercise labs ensure that learners can easily complete exercises whether attending a live or online course.
Online Delivery Print E-mail
Web Conferencing
Our web conferencing solution includes integrated VOIP and is bandwidth optimized.
Setup Meeting
A special setup meeting allows you to complete your workstation setup with the assistance of an instructor.
Student Assistance
Private audio chat and remote control allow individual student assistance in a manner very similar to a live classroom.
A new headset (with integrated mic) is sent with your courseware to ensure an excellent audio experience for your class.
CSI-Community Resources Print E-mail

Alumni of and training courses are given access to the CSI-Community resources listed below.

If you have taken training with us in the past and wish to access CSI-Community, please use our contact form to request a reactivation of your alumni profile.

Our 007 Guarantee
The 007 Guarantee allows you to schedule one-on-one, online lab time where you receive expert assistance on real problems with an Application OR Windows Installer package running under Windows 7 in your production environment.  More details.
CSI Cash Loyalty Rewards
Receive 10% of the price of training you take as a loyalty rewards credit.  Use your CSI Cash for your own training or gift it to a colleague.  If you have taken our training in the past you can receive $250 CSI Cash for reactivating your Alumni Community account (request reactivation here).
Completing Multiple Tracks
Alumni can receive additional track completion certificates by completing the courses they have not previously taken in a given track. For instance, even though CSI-300 is a part of many tracks, alumni never need to repeat the class to complete multiple tracks.
Referral Bonuses
Alumni receive $50 CSI Cash each time they refer a new customer to our training. Please make sure the colleague fills in your name and email in the referral fields during their registration.
Special Topics Webinars
Webinars are held on special learning topics and products periodically throughout the year.
Download special tools, document resources and hands on labs.
Community News
News about new additions and changes to all the above resources.
Email Newsletter
Have the community news mailed to you.
Alumni Profile
Your alumni profile tracks the courses and achievements you have completed through training with and